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Terms and conditions


This website is operated by Barrelhand Inc. Throughout the site, the terms “we”, “us”, and “our” refer to Barrelhand Inc. Barrelhand Inc offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

1. Product Orders and Purchases

1.1 General Purchase Terms: These terms apply to all products offered by Barrelhand Inc., regardless of whether they require a pre-order or immediate purchase.

1.2 Pricing: All prices listed on the Barrelhand Inc. website are net prices, exclusive of taxes and shipping costs. Applicable taxes and any additional charges will be calculated and displayed during the checkout process.

1.3 Prepayment for Specific Products: For certain products, a prepayment may be required and will be clearly stated at the time of order. This prepayment will be deducted from the final price, with the balance due before shipment.

1.4 Cancellation and Refund: Orders for all products can be canceled at any time before shipment, with a full refund of any prepayments made.

1.5 Product Development and Changes: Some products, such as Monolith, are currently in development. As such, their final technical specifications and product details are subject to change. We are committed to keeping you informed of any significant developments or changes.

1.6 Final Purchase Procedure: For all pre orders, customers will be notified to complete the purchase as the shipping date nears. Failure to settle the full balance may result in the cancellation of the order.

2. Shipping, Customs, and Import

Products are shipped from the USA via DHL Express or similar couriers with insurance and tracking. The buyer is responsible for taxes, duties, and levies. Shipping restrictions apply to certain countries due to import/export regulations.

3. Product Lead Times and Delivery Schedule

We strive to deliver as per the schedule but delays up to 6 months from the estimated delivery date are possible. Customers will be notified of any significant delays.

4. Anti-Flipping and Conduct Policy

We reserve the right to refuse service to anyone for abusive messages and to blacklist individuals engaged in flipping (reselling products at a profit within the return period or before delivery).

5. Returns Policy

We accept returns of all products provided they are in unused and unworn condition with all original packaging and accessories, and the return is made within two weeks of receipt. A restocking fee of $350 USD is applied to all Project One and Monolith watches. This amount will be deducted from the total refund.

6. Cancellations and Order Limits

Cancellations without a processing fee are allowed, but repeated cancellations may result in refusal of future orders. Order limits may be applied.

7. Product Warranties and Returns

Products come with a warranty covering manufacturing defects. The warranty does not cover misuse or mishandling.

8. User Conduct

Users are prohibited from using the site for unlawful purposes, violating laws, infringing intellectual property rights, harassing or harming others, submitting false information, uploading harmful code, and interfering with the security of the website.

9. Intellectual Property

All content on our website is our property or used with permission and cannot be used without express written consent.

10. Indemnification

You agree to indemnify, defend, and hold harmless Barrelhand Inc. and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims due to your breach of these Terms or your violation of any law or third-party rights.

11. Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain errors related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

12. Changes to Terms

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Such changes will be effective immediately upon posting to our website. Your continued use of or access to our website or the Service following the posting of any changes constitutes acceptance of those changes.

13. Liability and Indemnification

We do not guarantee uninterrupted or error-free service. The service and products are provided 'as is' without warranties. We shall not be liable for any damages arising from your use of the service or products.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of California, USA.

15. Contact Information

For any questions regarding these Terms and Conditions, please contact us at