Terms and conditions
Last updated: 28 May 2026
Welcome to Barrelhand. These Terms and Conditions (the “Terms”) govern your access to and use of the Barrelhand website, online store, reservation system, products, services, and related content provided by Barrelhand Inc. (“Barrelhand,” “we,” “us,” or “our”).
By accessing our website, placing a reservation, submitting an order, purchasing a product, or using our services, you agree to these Terms. If you do not agree, you may not use the website or purchase products from Barrelhand.
These Terms are organized to guide each reader to the most relevant content. Sections 1 through 9 cover company information, website use, product information, and the consumer purchase journey, including reservations, pricing, cancellations, shipping, returns, and warranty. Section 10 addresses international compliance and export control. Sections 11 through 19 address aerospace, mission, and institutional engagements, including professional-use disclaimers, mission partnerships, and editorial references. Sections 20 through 23 address intellectual property, cultural content, and allocation integrity. Sections 24 through 27 address risk allocation, errors, liability, indemnification, and force majeure. Sections 28 through 32 contain privacy, general provisions, governing law, changes, and contact information.
1. Company Information
Barrelhand Inc. Delaware corporation (Delaware File Number 6562907)
Registered office: 651 N. Broad Street, Suite 206, Middletown, New Castle County, DE 19709, USA
Registered agent: LegalInc Corporate Services Inc.
Principal place of business: San Francisco, California, USA
Chief Executive Officer: Karel Bachand
Email: contact (at) barrelhand.com
2. Website Use
You may use this website only for lawful purposes and in accordance with these Terms.
You agree not to:
• misuse, interfere with, or disrupt the website;
• attempt to gain unauthorized access to any part of the website, systems, accounts, or data;
• copy, scrape, extract, reverse engineer, or commercially exploit website content without written authorization;
• use the website or its content in a way that infringes intellectual property, privacy, publicity, contractual, or other rights;
• submit false, misleading, fraudulent, or unauthorized order, reservation, payment, or contact information.
We may suspend, restrict, or terminate access to the website or services if we believe these Terms have been violated.
3. Product Information, Specifications, and Imagery
We aim to describe our products accurately. However, Barrelhand products may involve advanced materials, limited production, technical testing, prototyping, and ongoing development.
Product specifications, dimensions, materials, finishes, weights, tolerances, performance ratings, packaging, accessories, delivery windows, and other details may change before final production or shipment.
Product images, renderings, exploded views, microscopy, cutaways, animations, prototypes, technical illustrations, and editorial images are provided for informational and illustrative purposes. Final production products may vary from images or descriptions shown on the website.
Any technical or performance statements are based on Barrelhand’s internal development, testing, supplier documentation, or third-party testing available at the time of publication. Unless expressly stated in official Barrelhand documentation or a separate written agreement, such statements do not create a mission-use certification, safety certification, or professional-use approval.
4. Reservations, Pre-Orders, and Final Orders
Certain Barrelhand products, including Monolith, may be offered through reservations, pre-orders, allocation requests, orders with extended delivery windows, or limited production releases.
Barrelhand intends to process reservations, pre-orders, and eligible orders fairly and, where reasonably possible, in chronological order based on the time at which the reservation, pre-order, or order was successfully submitted.
A reservation, pre-order, order receipt, payment confirmation, or automated checkout confirmation confirms receipt of the customer’s request or payment. It does not by itself guarantee final allocation, production acceptance, shipment, delivery timing, or availability.
Final allocation and fulfillment remain subject to product availability, production capacity, payment completion, customer verification, shipping eligibility, legal compliance, export-control review, and other practical requirements.
Unless expressly stated otherwise at checkout:
• a reservation, pre-order, or order does not guarantee final delivery;
• a reservation, pre-order, or order does not guarantee a specific serial number, configuration, production slot, or delivery date;
• estimated delivery windows are non-binding;
• final product specifications, pricing, taxes, shipping costs, and duties may be confirmed later;
• Barrelhand may decline, cancel, limit, or modify reservations, pre-orders, or orders where necessary for production, compliance, fairness, or legal reasons.
A final purchase agreement is formed only when Barrelhand accepts the order for fulfillment.
5. Pricing, Taxes, Duties, and Payment
Prices are listed in the currency displayed at checkout and may exclude taxes, VAT, customs duties, shipping, insurance, brokerage fees, import charges, and other local charges unless expressly stated otherwise. Where prices are displayed in multiple currencies, conversions are provided for convenience only and the currency confirmed at checkout shall apply.
The customer is responsible for all applicable taxes, duties, customs charges, import fees, brokerage fees, bank charges, foreign exchange charges, and local levies unless checkout expressly states that such charges are included.
For international orders, unless expressly stated otherwise, products are shipped DAP/DDU, meaning the customer is responsible for import clearance, duties, taxes, and local delivery-related charges.
Payment must be received and cleared before an order is confirmed for shipment. We may request additional verification for payment, billing address, shipping address, identity, ownership of the payment method, and compliance with anti-money-laundering, sanctions, and similar legal requirements.
We may refuse, delay, cancel, or refund any transaction that appears fraudulent, unauthorized, suspicious, abusive, technically incorrect, or legally restricted.
6. Cancellations and Allocation
Reservations may be canceled before final order confirmation unless stated otherwise at checkout.
Customers may cancel an order accepted for fulfillment at any time before shipment and receive a full refund of amounts paid, except where the product has been customized, engraved, specially configured, or specially allocated, or where Barrelhand has incurred non-recoverable production, procurement, tooling, customization, or fulfillment costs, in which case a reasonable deduction may apply where permitted by applicable law. Any deduction will be communicated to the customer before the cancellation is finalized and will not exceed amounts permitted by applicable law. This provision does not limit non-waivable statutory cancellation or withdrawal rights, including the EU statutory right of withdrawal where applicable.
Once a final order has been confirmed and production, allocation, customization, procurement, or shipment preparation has begun, the cancellation eligibility and the amount of any applicable deduction may depend on the production stage, product configuration, and applicable law.
We may cancel, limit, or refuse an order or reservation if:
• payment is not completed or verified;
• the order appears fraudulent, speculative, abusive, or intended for unauthorized resale;
• shipping or import is restricted;
• export control, sanctions, customs, or legal compliance concerns apply;
• product availability, production capacity, allocation, or technical requirements change;
• pricing, product information, or checkout information contains an error;
• the customer violates these Terms.
If we cancel an order, we will refund amounts paid for the canceled item, except where deductions are permitted by law or expressly disclosed.
7. Shipping and Delivery
Delivery dates and shipping windows are estimates unless expressly confirmed in writing as binding.
Barrelhand will make reasonable efforts to keep customers informed about material changes to estimated delivery timing.
Because Barrelhand products may involve limited production, advanced materials, specialized suppliers, technical testing, quality control, customs clearance, and export-control review, delays may occur. We strive to deliver in accordance with the estimated delivery window communicated at the time of reservation or order, and delays of up to six (6) months from the estimated delivery date are possible.
In exceptional circumstances - including but not limited to supplier or component shortages, manufacturing or testing complications, launch delays, launch failures, mission anomalies, range or weather scrubs, customs or export-control review, carrier delays, force majeure events, incorrect customer information, or other circumstances outside Barrelhand’s reasonable control - delivery may be delayed beyond this six-month window.
If a material delay occurs, Barrelhand will notify affected customers as soon as reasonably practicable and provide available options in accordance with applicable law.
Risk of loss passes to the customer when permitted under applicable law and the shipping terms used for the order. Customers are responsible for providing accurate shipping, customs, tax, and contact information.
If a delivery is refused, abandoned, returned, delayed, or blocked due to customer action, missing information, unpaid duties, customs issues, or import restrictions, the customer may be responsible for return shipping, storage fees, duties, taxes, carrier fees, and other related costs.
8. Returns and Statutory Consumer Rights
Nothing in these Terms limits mandatory consumer rights that cannot be waived under applicable law, including statutory withdrawal rights, statutory legal guarantees of conformity, or other consumer protections where applicable.
For consumers in the European Union, the statutory legal guarantee of conformity under Directive (EU) 2019/771 applies in addition to any voluntary return rights described in this Section, and the statutory right of withdrawal under Directive 2011/83/EU applies to applicable distance contracts. Consumers in the United Kingdom benefit from equivalent rights under the Consumer Rights Act 2015 and related legislation. Consumers in other jurisdictions may have similar non-waivable rights under applicable local law.
In addition to any non-waivable statutory rights, Barrelhand offers a voluntary return window of fourteen (14) days from the date the customer receives the product. Voluntary returns must be initiated within this window by contacting Barrelhand at the address listed in Section 1, and the product must be received by Barrelhand within a reasonable period thereafter.
To be eligible for a voluntary return, products must be returned unused, unworn, undamaged, complete, and in original packaging with all accessories, documentation, protective materials, and tags intact.
Products that are customized, engraved, modified, specially allocated, damaged, worn, used, incomplete, or otherwise not in original condition may be excluded from voluntary return or may be subject to deductions where permitted by law.
A restocking fee of up to USD 350 may be applied to voluntary returns of Project One, Monolith, and other limited-production watch products, and may be deducted from the refund where permitted by applicable law. The applicable restocking fee, if any, will be confirmed before the return is finalized and will not exceed amounts permitted by applicable law. This restocking fee does not limit non-waivable statutory rights, including the EU statutory right of withdrawal where applicable.
Return shipping, insurance, customs duties, taxes, and related costs may be the customer’s responsibility unless required otherwise by law or expressly agreed by Barrelhand.
9. Warranty and Service
Barrelhand products are covered by the express written warranty provided with the product or displayed at the time of purchase. The express written warranty described in this Section is offered in addition to, and does not limit, any statutory legal guarantee of conformity, fitness for purpose, merchantability, or similar non-waivable consumer protection right that applies under the customer’s local law. For consumers in the European Union, the statutory legal guarantee of conformity under Directive (EU) 2019/771 remains fully in effect alongside this voluntary warranty.
Unless otherwise stated in the applicable product warranty, the warranty covers manufacturing defects in materials or workmanship under normal use.
The warranty does not cover:
• normal wear and aging;
• cosmetic scratches, dents, patina, fading, or surface changes;
• strap wear, textile wear, buckle wear, or consumable parts;
• damage from misuse, neglect, accident, impact, shock beyond published specifications, improper handling, or improper storage;
• water, moisture, vacuum, pressure, thermal, chemical, magnetic, abrasive, or environmental exposure beyond published specifications;
• improper crown operation, case opening, unauthorized repair, unauthorized modification, or third-party servicing;
• damage caused by use outside published specifications or without any required authorization, testing, qualification, or approval for the intended use;
• damage caused by use as a sole or primary safety-critical, mission-critical, life-support, navigation, timing, medical, or emergency instrument.
Warranty service must be performed by Barrelhand or an authorized service partner. Unauthorized service may void the warranty.
Customers may be responsible for shipping, insurance, customs, duties, and taxes associated with warranty or service shipments unless required otherwise by law or expressly agreed by Barrelhand.
10. Export Control, Sanctions, and Restricted End Use
Barrelhand is a United States company. Sales, shipments, technical materials, and downstream activities involving Barrelhand products may be subject to United States export-control and trade-compliance laws, including the Export Administration Regulations (EAR, 15 CFR Parts 730–774) administered by the U.S. Department of Commerce, Bureau of Industry and Security (BIS); the International Traffic in Arms Regulations (ITAR, 22 CFR Parts 120–130) administered by the U.S. Department of State, Directorate of Defense Trade Controls (DDTC), where applicable; economic sanctions regulations administered by the U.S. Department of the Treasury, Office of Foreign Assets Control (OFAC); U.S. Customs and Border Protection (CBP) requirements; and equivalent or analogous laws of the European Union, the United Kingdom, and other relevant jurisdictions, including the EU Dual-Use Regulation (Regulation (EU) 2021/821) and applicable national implementations.
Depending on the specific product, configuration, technical content, end use, end user, destination, and other factors, a Barrelhand product, technical document, CAD file, drawing, software, or component may be classified under the EAR, ITAR, the EU Dual-Use Regulation, or another applicable regime, or may be designated EAR99 or otherwise uncontrolled. Classification, licensing, and compliance requirements may differ across products, configurations, destinations, end uses, and end users, and may change over time.
The customer is responsible for confirming and complying with all classification, licensing, recordkeeping, reporting, and other compliance requirements applicable to any export, re-export, transfer, retransfer, deemed export, onward shipment, modification, repackaging, or end use that the customer initiates, controls, or facilitates.
The customer represents and warrants that the customer, the end user, and the ultimate destination are not subject to applicable sanctions or restricted-party designations, including the OFAC Specially Designated Nationals and Blocked Persons (SDN) List, the BIS Entity List, the BIS Denied Persons List, the BIS Unverified List, the BIS Military End User List, the DDTC Debarred List, the EU Consolidated Sanctions List, the UK Sanctions List, and any analogous list maintained by a competent authority in a relevant jurisdiction.
The customer agrees not to purchase, export, re-export, transfer, retransfer, resell, divert, or use Barrelhand products, technical materials, files, documentation, components, or related items in violation of any applicable export-control law, sanctions law, customs law, restricted-party rule, end-use restriction, or other legal requirement.
The customer further agrees that Barrelhand products and technical materials will not be used, directly or indirectly, in connection with: (a) the design, development, production, stockpiling, or use of nuclear, chemical, biological, radiological, or missile weapons, or their delivery systems; (b) any military, paramilitary, intelligence, surveillance, or law-enforcement end use that requires authorization under applicable export-control or sanctions laws and for which such authorization has not been obtained; (c) any activity in or for the benefit of a comprehensively sanctioned country, region, government, or person; or (d) any other prohibited or restricted end use under applicable law.
Barrelhand may, in its reasonable discretion and without liability, refuse, delay, suspend, restrict, condition, modify, cancel, or refund any order, reservation, shipment, communication, or technical disclosure where Barrelhand determines that such action is required, advisable, or prudent in light of export-control, sanctions, customs, restricted-party screening, anti-fraud, anti-diversion, internal-policy, or other legal or compliance considerations. Such action shall not constitute a breach of these Terms by Barrelhand.
If a transaction is canceled or refused for the reasons described in this Section, Barrelhand will refund amounts paid for the affected items, except where retention of funds is required or permitted by applicable law.
This Section survives the completion, cancellation, or termination of any order, reservation, or other transaction with Barrelhand.
11. Professional, Aerospace, EVA, IVA, and Safety-Critical Use
Barrelhand products may be engineered, tested, and described for demanding environments, including aerospace, EVA, IVA, vacuum, pressure, thermal variation, shock, and other operational contexts.
Unless expressly stated in official Barrelhand documentation or agreed in a separate written agreement, no Barrelhand product is intended to serve as the sole or primary safety-critical instrument for aviation, diving, spaceflight, EVA, IVA, life support, navigation, medical, military, industrial, emergency, or mission-critical operations.
Professional, aerospace, EVA, IVA, mission, scientific, industrial, or institutional use may require mission-specific review, additional testing, third-party qualification, operator approval, or written authorization by the relevant organization.
Customers and operators are solely responsible for determining whether a product is suitable, lawful, approved, and properly qualified for their intended use.
12. Commercial, Institutional, and Mission Engagements
Aerospace, government, institutional, mission, scientific, industrial, OEM, hosted-payload, and similar engagements are conducted under separate written agreements - including but not limited to Master Service Agreements, Hosted Payload Agreements, Launch Services Agreements, Statements of Work, Purchase Orders, Supply Agreements, Non-Disclosure Agreements, License Agreements, or similar written agreements - entered into between Barrelhand and the relevant counterparty.
In the event of any conflict or inconsistency between these Terms and a separate written agreement covering a specific engagement, the separate written agreement shall control with respect to that engagement, except where these Terms expressly state otherwise or where applicable law requires a different outcome.
These Terms govern consumer purchases through the Barrelhand website, online store, and reservation system, and do not modify, supersede, or replace the terms of any separate written agreement.
13. Pre-Contractual Inquiries and Communications
Technical inquiries, requests for information, requests for quotation, sample requests, demonstration requests, evaluation discussions, mission feasibility discussions, and similar pre-contractual communications received by Barrelhand do not constitute a binding offer, contract, partnership, joint venture, or other legal commitment between Barrelhand and the inquiring party.
Information shared by Barrelhand in response to such inquiries is provided for informational purposes only and does not create a confidentiality obligation, license, warranty, or other right unless Barrelhand has entered into a written non-disclosure agreement, evaluation agreement, or other binding written instrument addressing the inquiry.
Inquiring parties may not represent, claim, or imply that they are negotiating with, partnered with, evaluating, or otherwise engaged with Barrelhand on the basis of pre-contractual communications alone.
14. Collaborators, Institutions, Artists, and Mission Partners
References to collaborators, artists, institutions, cultural organizations, suppliers, manufacturers, aerospace companies, mission partners, launch providers, or other third parties are provided for factual, historical, technical, or editorial context.
Such references do not imply endorsement of any product purchase, customer use, resale, downstream activity, or commercial transaction unless expressly stated in writing by the relevant party.
All third-party names, trademarks, logos, artworks, images, missions, institutions, and references remain the property of their respective owners.
15. Use of Publicly Available Information
Barrelhand may reference, cite, summarize, contextualize, and rely upon information that is publicly available - including but not limited to public mission manifests, public agency records (such as those maintained by NASA, ESA, JAXA, CNSA, and equivalent space agencies), public launch and mission records, regulatory filings, peer-reviewed publications, trade and industry press, public statements by relevant parties, and other publicly disclosed materials - for editorial, historical, technical, educational, journalistic, and marketing purposes.
References to such publicly available information rely solely on the public source and do not require, imply, or claim consent, endorsement, sponsorship, partnership, or any contractual or commercial relationship with the parties referenced, unless such relationship is independently and accurately disclosed.
Such references do not derive from, and shall not be construed as the disclosure of, any confidential information that Barrelhand may have received under a non-disclosure agreement, contractual obligation, or other confidentiality arrangement.
16. Publicity and Reference Rights
Barrelhand may reference, cite, contextualize, and publish accurate factual information regarding its products, modules, flight hardware, missions, flights, customers, suppliers, manufacturers, institutional collaborators, mission partners, launch providers, and other relationships in editorial, technical, historical, educational, journalistic, archival, and marketing materials, including the Barrelhand website, press releases, technical documentation, product packaging, exhibitions, and presentations.
Where Barrelhand has entered into a separate written agreement that governs the use of a third party’s name, trademark, mission identity, or confidential information, that agreement controls to the extent of any conflict with this Section.
Nothing in this Section authorizes Barrelhand to disclose confidential information received under a non-disclosure or similar agreement, or to make claims that are not factually accurate.
17. Flight Heritage, Qualification, and Mission Statements
Statements regarding the development history, ground testing, qualification testing, flight verification, flight history, mission heritage, qualification status, environmental tolerance, or operational use of Barrelhand products, modules, components, or payloads are made in good faith based on mission records, public manifests, test data, supplier documentation, and other information reasonably available to Barrelhand at the time of publication.
Such statements describe historical development, testing, or use only and do not constitute a warranty, certification, qualification, or guarantee of future performance, fitness for any particular mission or application, suitability for re-flight or re-use, mission qualification for a future mission, or compatibility with any specific operational environment or mission profile.
Customers, operators, integrators, mission partners, and institutions are solely responsible for determining whether a Barrelhand product, module, or component is appropriate, qualified, and authorized for their intended mission, application, or operational use, including any additional testing, qualification, third-party verification, or operator approval required.
18. Editorial Independence and Source Verification
Where reasonably practicable, Barrelhand verifies factual claims regarding missions, flights, partners, suppliers, institutions, and technical achievements against primary public sources prior to publication.
Barrelhand reserves the right of editorial independence in determining how publicly available information is presented, framed, contextualized, and cited, subject to applicable defamation, false advertising, intellectual property, consumer protection, and other legal requirements.
19. Correction and Inquiry Process
Parties referenced in Barrelhand publications who believe that a public-domain reference contains a material factual inaccuracy may submit a written correction request to contact (at) barrelhand.com, identifying the publication, the disputed statement, and the supporting public source.
Barrelhand will review such requests in good faith and, where the request is substantiated, will issue a correction in a manner appropriate to the publication.
This process does not create an obligation to remove, retract, or modify references that are factually accurate, based on publicly available information, or protected under applicable law.
20. Memory Disc and Third-Party Cultural Content
Certain Barrelhand products may include or reference the Memory Disc, a cultural and archival module developed by Barrelhand.
The Memory Disc may contain artistic, literary, linguistic, scientific, cultural, educational, archival, or historical materials owned by Barrelhand, third parties, artists, estates, institutions, licensors, public-domain sources, or other rights holders.
Purchase of a Barrelhand product does not grant the purchaser any copyright, license, reproduction right, publishing right, extraction right, scanning right, sublicensing right, commercial-use right, or other intellectual property right in any underlying Memory Disc content.
Customers may not scan, extract, copy, reproduce, publish, distribute, sell, tokenize, mint, train models on, scrape, reverse engineer, decompile, commercially exploit, or otherwise use Memory Disc content or high-resolution representations of it without written authorization from Barrelhand and, where applicable, the relevant rights holders.
The sale of a Barrelhand product is a sale of the physical product only. It is not a sale, transfer, or sublicense of the cultural, artistic, literary, archival, linguistic, or third-party materials contained in or represented by the Memory Disc.
21. Intellectual Property
All Barrelhand website content, product designs, product names, technical drawings, renders, photographs, videos, animations, text, graphics, logos, interfaces, layouts, software, files, documentation, and other materials are owned by Barrelhand or used under license or other lawful basis.
You may not copy, reproduce, modify, distribute, publish, display, sell, scrape, reverse engineer, or commercially exploit any Barrelhand intellectual property without prior written authorization.
No rights are granted to you except the limited right to access and use the website for personal, lawful, non-commercial purposes and to purchase products in accordance with these Terms.
This Section does not limit rights expressly granted under any separate open-source, open-hardware, Creative Commons, or other written license published by Barrelhand for specific technical materials.
22. Open Hardware, CAD Files, and Technical Materials
Barrelhand may publish certain CAD files, technical files, drawings, assembly information, engineering insights, documentation, or other technical materials as part of its open hardware approach.
Where such materials are published with a separate open-source, open-hardware, Creative Commons, permissive, non-commercial, or other license, the applicable license will govern the use, reproduction, modification, distribution, and sharing of those materials.
Unless expressly included in the applicable license, no rights are granted to use Barrelhand trademarks, product names, logos, trade dress, brand identity, website content, photography, renderings, marketing materials, Memory Disc content, third-party cultural materials, partner names, mission partner references, or collaborator identities.
Published technical materials may be provided for transparency, education, repairability, research, inspection, interoperability, documentation, or community development. They may be incomplete, experimental, illustrative, simplified, obsolete, prototype-based, or different from final production files.
Publication of technical materials does not create any warranty, safety certification, aerospace qualification, EVA/IVA approval, manufacturing approval, regulatory approval, or authorization for professional, safety-critical, mission-critical, commercial, military, medical, aviation, diving, spaceflight, or industrial use.
Any use, reproduction, modification, manufacture, testing, distribution, or application of published technical materials is undertaken at the user’s own responsibility and must comply with the applicable license, export-control rules, sanctions rules, intellectual-property rights, safety requirements, and all applicable laws.
Barrelhand reserves all rights not expressly granted under the applicable license.
23. Anti-Resale and Allocation Integrity
Barrelhand aims to provide fair access to limited-production products and generally processes reservations and pre-orders in chronological order, subject to payment completion, verification, shipping eligibility, legal compliance, production availability, and other practical requirements.
Barrelhand may limit quantities, refuse duplicate orders, consolidate orders, or cancel orders that appear fraudulent, speculative, abusive, automated, or intended primarily for unauthorized resale.
If we determine that a customer has attempted to manipulate allocation, use false information, place duplicate orders, circumvent limits, resell before delivery, or otherwise interfere with fair access, we may cancel pending orders, refuse future service, restrict access to future allocations, or take other appropriate action.
This Section does not restrict rights expressly granted under a separate open-source or open-hardware license, but it does prohibit use of Barrelhand trademarks, product names, branding, or trade dress in a way that suggests authorization, origin, or endorsement where none exists.
24. Errors, Corrections, and Availability
We may correct errors, inaccuracies, omissions, pricing mistakes, product descriptions, availability information, specifications, delivery windows, or technical details at any time.
We may cancel or refuse orders affected by such errors, even after order submission. If payment has already been made and the order is canceled, we will refund the affected amount.
Products may be limited, discontinued, delayed, modified, or unavailable without notice.
25. Limitation of Liability
To the maximum extent permitted by law, Barrelhand is not liable for indirect, incidental, special, consequential, exemplary, punitive, or economic damages, including loss of profit, loss of business, loss of opportunity, loss of data, loss of goodwill, delay, production interruption, or third-party claims.
To the maximum extent permitted by law, Barrelhand’s total liability for any claim arising out of or relating to the website, products, reservations, orders, services, or these Terms shall not exceed the amount actually paid by the customer for the product or service giving rise to the claim.
Nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability for death or personal injury caused by negligence, liability for fraud or fraudulent misrepresentation, liability under non-waivable consumer protection law, or any other liability that cannot lawfully be excluded or limited.
26. Indemnification
You agree to indemnify, defend, and hold harmless Barrelhand, its officers, directors, employees, contractors, suppliers, agents, partners, and affiliates from and against any claims, liabilities, damages, losses, costs, and expenses arising from:
• your violation of these Terms;
• your misuse of the website or products;
• your unauthorized use of Barrelhand intellectual property or third-party content;
• your violation of export-control, sanctions, customs, or import laws;
• your resale, modification, professional use, safety-critical use, or unauthorized use of Barrelhand products;
• your infringement of any third-party rights.
27. Force Majeure
Barrelhand is not responsible for any delay, failure, interruption, or inability to perform caused by circumstances beyond our reasonable control, including supplier delays, production issues, transportation delays, customs issues, import/export restrictions, natural disasters, war, terrorism, sanctions, labor disputes, pandemics, government actions, technical failures, cyber incidents, launch delays, launch failures, mission delays, mission anomalies, on-orbit or in-flight events, range or weather scrubs, or other force majeure events.
28. Privacy and Cookies
Use of the website may involve the collection and processing of personal information, cookies, analytics data, payment information, reservation information, shipping information, or communication data.
Personal data is handled in accordance with applicable data protection law, including the EU General Data Protection Regulation (Regulation (EU) 2016/679, “GDPR”) for residents of the European Union, the UK General Data Protection Regulation and the Data Protection Act 2018 for residents of the United Kingdom, the California Consumer Privacy Act and the California Privacy Rights Act for residents of California, and equivalent or analogous laws of other relevant jurisdictions.
Please review our Privacy Policy and Cookie Policy for information about the categories of personal data processed, the legal bases for processing, retention periods, international transfers, and data subject rights.
By using the website, submitting information, placing a reservation, or purchasing a product, your information will be handled as described in those policies and in accordance with applicable law.
29. General Provisions
29.1 No Agency or Partnership
Nothing in these Terms creates an agency, partnership, joint venture, franchise, employment, fiduciary, or similar relationship between Barrelhand and any customer, reservation holder, or other party. No party has authority to bind, represent, or act on behalf of Barrelhand without prior written authorization.
29.2 Assignment
Customers may not assign, transfer, delegate, sublicense, or otherwise dispose of any rights or obligations under these Terms, including reservations, pre-orders, orders, allocations, serial numbers, or production slots, without prior written authorization from Barrelhand. Any unauthorized assignment is void.
Barrelhand may assign these Terms, in whole or in part, in connection with a corporate transaction, financing, restructuring, or successor arrangement.
29.3 Confidentiality (Pre-Contractual Baseline)
In the absence of a separate written confidentiality or non-disclosure agreement, information exchanged between Barrelhand and a customer, inquirer, or counterparty in pre-contractual or commercial communications is presumed to be non-confidential, except where: (a) the information is clearly marked or identified as confidential at the time of disclosure; (b) the information is reasonably understood to be confidential under applicable trade secret, privacy, or similar law; or (c) the parties agree otherwise in writing.
Personal data is handled in accordance with applicable data protection law and the Barrelhand Privacy Policy.
29.4 Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable in whole or in part by a court, regulator, or competent authority, that provision shall be modified to the minimum extent necessary to render it valid and enforceable, or, if not possible, severed from these Terms. The remaining provisions shall continue in full force and effect.
29.5 Entire Agreement and Order of Precedence
These Terms, together with the Barrelhand Privacy Policy, Cookie Policy, applicable warranty documentation, checkout-stage disclosures, and any separate written agreement expressly entered into between Barrelhand and the customer, constitute the entire agreement between the parties with respect to the subject matter addressed.
In the event of any conflict or inconsistency, the following order of precedence shall apply, in descending order: (1) any separate written agreement expressly signed by Barrelhand and the customer; (2) checkout-stage disclosures and product-specific documentation; (3) the applicable product warranty; (4) these Terms; (5) the Privacy Policy and Cookie Policy. Applicable mandatory law overrides any conflicting provision.
29.6 Survival
Provisions of these Terms that by their nature should survive termination, cancellation, refund, or completion - including provisions regarding intellectual property, export control, sanctions, restricted end use, anti-resale, confidentiality, indemnification, limitation of liability, governing law, and any other provision expressly stated to survive - shall continue in effect.
29.7 Notices
Notices to Barrelhand under these Terms must be sent in writing to contact (at) barrelhand.com and, where Barrelhand requests, to a postal address provided in writing.
Notices to the customer may be sent to the email or postal address on file with Barrelhand.
Notices are effective upon receipt or, where receipt cannot reasonably be established, upon the expiration of a reasonable period following dispatch.
29.8 Waiver
No failure or delay by Barrelhand in exercising any right, power, or remedy under these Terms operates as a waiver of that or any other right, power, or remedy. Any waiver must be in writing and signed by Barrelhand to be effective.
29.9 Headings
Section headings are for convenience only and do not affect the interpretation of these Terms.
29.10 Language
These Terms are issued in English. Where a translation is provided for convenience, the English version shall control in the event of any inconsistency, except where mandatory consumer protection law in the customer’s jurisdiction requires otherwise.
30. Governing Law, Disputes, and Consumer Protection
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles, except where mandatory consumer protection laws provide otherwise.
Any dispute arising out of or relating to these Terms, the website, reservations, orders, products, or services shall be brought in the state or federal courts located in California, unless applicable consumer law requires another forum.
For consumers resident in the European Union, the United Kingdom, or other jurisdictions with mandatory consumer protection laws: nothing in this Section deprives the consumer of the protection afforded by the mandatory consumer protection laws of their country of habitual residence, including the right to bring proceedings in their local courts under applicable consumer protection rules, and the application of mandatory consumer protection rules of the consumer’s country of habitual residence shall remain unaffected.
Consumers in the European Union may use national Alternative Dispute Resolution (ADR) bodies designated under Directive 2013/11/EU to resolve disputes arising from online sales or service contracts. A list of designated consumer dispute resolution bodies across EU Member States is maintained by the European Commission at https://consumer-redress.ec.europa.eu/dispute-resolution-bodies. Barrelhand does not commit to using alternative dispute resolution as the primary means of resolving consumer disputes and reviews participation in ADR proceedings on a case-by-case basis. Consumers in the United Kingdom may contact the relevant national consumer ADR provider, and consumers in other jurisdictions may contact their local consumer protection authority or designated dispute resolution body.
31. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a new “Last updated” date.
The Terms in effect at the time of your reservation or order will generally apply to that reservation or order, unless a change is required by law, relates to website use, or is otherwise agreed.
Continued use of the website after changes are posted means you accept the updated Terms.
32. Contact
For questions about these Terms, orders, reservations, returns, warranty, or service, contact:
Barrelhand Inc.
Email: contact (at) barrelhand.com