Shipping/Fulfillment

Thank you for being a part of Project 1. Once we have processed your order we will send out a confirmation email for your reserved model number.

 

Production has already begun on the first 10 pieces and we are currently scheduled to deliver December 2020. We will continue to provide you updates as the project progresses. Once your watch is complete and ready to ship we will send an email request for final payment. If you have any questions during the production process please do not hesitate to ask.

Each order comes with free shipping, tracking, and a signature required upon arrival. In person pick up is also available upon request.

Refund Policy

Reservation deposits help fund the production of your timepiece and are non-refundable. Manufacturing, assembly and testing of the first 10 pieces is scheduled to be completed December 2020. Once your piece is complete you will receive a confirmation email and request for the final deposit before shipping.

In the rare event you are not totally in love with your new Barrelhand piece, send an email to info@barrelhand.com

so we can discuss options if the following criteria is met:

1. The watch and strap is unworn, free of any marks
2. All manuals, warranty cards, packaging etc. is in the same condition as before shipping.
3. The piece you ordered is not bespoke (custom engravings, design, colorways. etc.)

4. Request is made within 14 days of delivery 

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San Francisco, CA

info@barrelhand.com

Shipping/Fulfillment

Refund Policy

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